frequently asked questions - maintenance and materials

How to choose and maintain your sofa fabric

How do I maintain my sofa?
Vacuum your sofa weekly with a furniture nozzle and fluff loose cushions regularly – it's best to do this by shaking out the fluff from the inside. Worried about stains? Prevention is better than cure! Readhere for detailed information on sofa care and our Protexx stain service, which protects your sofa from dirt and stains.
How do I keep my sofa from sinking?
During the first two months, it's important to rotate your seating position regularly. The foam still needs to settle, and if you always sit in the same spot, that spot will sink faster than the rest. Alternating positions ensures the sofa sinks evenly and stays looking good longer.
How do I prevent wrinkles on my sofa?
Creases in the fabric of your sofa can develop over time – and that's perfectly normal. With use, the foam shrinks slightly, creating more space in the fabric, making it looser. This sometimes causes wrinkles or creases. Often, you can easily smooth them out with your hands or lightly fluff the cushions. If it's becoming excessive or looks untidy even after you straighten it yourself, feel free to contact us. In some cases, re-stuffing the sofa can help to restore its shape and freshness.
My bank is pilling, what now?
Pilling (small balls on the fabric) is completely normal with upholstery fabrics and is caused by friction, for example, from clothing or use. It doesn't say anything about the fabric's quality. Fortunately, it's easy to fix: with a pill remover or pilling device, your sofa will look as good as new. Don't have one at home? Let us know – we'll be happy to send one to you.
What is Protexx and how does it work?
Protexx is a protective spray that creates an invisible layer against stains and dirt. This keeps your sofa looking beautiful for longer. You can also purchase the Protexx stain service for three years. This service includes protective products, a stain remover for minor soiling, and physical assistance with removing heavy stains. Learn more about this service here.
Can I wash the covers of my sofa?
Although the X2, X3, and X5 models come with removable covers for the seat and/or back cushions, we strongly advise against washing them yourself. Even light soiling can lead to shrinkage, discoloration, or damage to the fabric at home. Therefore, always have stains and soiling treated professionally.
How do I choose the right fabric for my sofa?
It's best to choose a sofa fabric based on your lifestyle and taste. Do you have children or pets? Then choose a durable, easy-to-clean fabric like velvet or velour – soft, luxurious, and durable. Prefer a more rugged look? Go for coarsely woven or heathered fabrics, and extra practical: they camouflage stains better and add character. Linen looks light and natural, but is more susceptible to stains. Polyester – our choice – is strong, practical, and comfortable. No fabric is indestructible, but with the right choice, your sofa will fit perfectly into your life.
Which sofa fabric is the most pet-friendly?
Velvet/velour fabrics are popular if you have pets: they feel soft, have a high Martindale value (abrasion resistance), and are easy to clean thanks to their smooth surface. However, no fabric is completely vandal-proof—and damage from pets is not covered by our warranty.
What is the difference between natural and synthetic fabrics?
Natural fabrics like cotton and linen are breathable and have an elegant, casual look, but are more susceptible to stains. Synthetic fabrics, such as the polyester used in the 4x6 sofa, are more colorfast and stain-resistant – ideal for heavy use. They are also stronger and therefore more durable, as they last longer.